We, Chong Aik International Pte Ltd, take your personal information seriously and use or keep it confidential. In order to protect your private information, we have established this Privacy Policy (the "Policy") in accordance with best practices in the industry and applicable
laws and regulations. This Policy describes how we handle your personal information for our services on the ChongAik.com website.
By accepting the Policy and the User Agreement in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Policy.
Information Collection
What Happens When You Are Browsing?
If you are not registered for any online service from ChongAik.com, then you are browsing ChongAik.com anonymously. We do not collect personal information — such as your name, address, phone number or email address — if you are only browsing this site. ChongAik.com
does, however, use “cookies to collect information about how our site is used. Information, such as the server your computer is logged onto,
your browser type (for example, Mozilla Firefox or Internet Explorer), and whether you responded to a ChongAik.com banner ad or e-mail is collected and tracked in aggregate and not linked to you personally. We use this information to measure response rates to banner ads and e-mail offers.
What Happens When You Give Information To Us?
Registration for Online Services
If you want to apply for or take advantage of our online products or services, we will need you to give us some personal information,
including your email address. We only collect information about you which we need to process your application, to service your accounts and other needs, to offer new products and services, and to satisfy legal requirements. We will also use this information for purposes such as correspondence, site registration, allowing you to check your statement or other account details online, to make a purchase, confirming and tracking your order or to participate in online surveys etc.
Quality of Information
We use advanced technology, documented employee procedures, and internal monitoring to help ensure that your personal information
is accurate and up-to-date.
Information Use
We use your information to process your application or to provide the products and services you have requested.
What Else Do We Do With Information We Obtain?
We may also use your information to measure consumer interest in our services and inform you about other products and services.
For example, if we obtain your email address we may use it to send you offers we think you might be interested in. These offers may
be based on the information you provided in your initial transaction with us, or surveys, from information that may indicate purchasing preferences and lifestyle, as well as information lawfully available from other organisations. These e-mail offers come directly from ChongAik.com.
When we send you e-mails, we may be able to identify information about your e-mail address, such as whether you can read graphic-rich
HTML e-mails. If your e-mail address is HTML-enabled, we may choose to send you graphic-rich HTML e-mails.
Declining Offers by E-Mail
What Do I Need To Do If I Do Not Want To Receive E-mail Offers?
We hope that many customers will appreciate receiving details of these carefully designed opportunities. However, we clearly recognise the importance of providing you with the choices by giving you an easy means to “Opt Out” from receiving Email offers. You can “Opt Out” at
any time by sending an email to contact@chongaik.com.
Disclosure of Information Policies
Do We Share Information About You?
ChongAik.com has had a longstanding commitment to protecting personal information of our customers and prospective customers. This section explains how we share your personal information with others.
Other Disclosure of Information
In all other cases, we will not disclose your personal information unless you have been previously informed or have authorised us to so do,
or if we are required to do so by law. If an order of a court or government authority requires us to disclose information about you, we will do our best to notify you of this promptly, to give you an opportunity to exercise your legal rights. The only exceptions to this policy are when the order or law prohibits us from notifying you or when there is suspicion of fraud or criminal activity. We will not use any medical information
for marketing purposes.
How Long Do We Keep Information
We will keep information for as long as it is necessary to service your account or to continue to provide products and services you have requested. We will retain information for a reasonable period if you cease to be our customer unless the law requires us to keep it for longer.
Your Rights of Access and Correction
You can contact us at any time if you would like to obtain details of any personal information we may hold about you or if you would like us
to correct it.
Linked Internet Sites
You should be aware that other Internet sites to which you link from ChongAik.com may contain privacy provisions that differ from this
Internet Privacy Statement.
Changes to the Internet Privacy Statement – Singapore
We will use this space to note changes to our Internet Privacy Statement, to keep you fully informed about how we protect your privacy and your
choices about our use of your personal information for marketing.
Description: This section was updated to address more specifically what information we do and do not collect, and to more fully explain the
combination of online and offline information for registered users of ChongAik.com online services.